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An Easy Climber was Installed on our stairs. My wife is mostly bed ridden up stairs and I am recovering from a broken neck and back and knee problem. I have to go up and down the stairs to care for my wife. The installer left a bag containing three books, a business...
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1.7
I didn't like
  • Left us in pain with a peace of junk an no service
#1329933
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My wife has many painful health problems. I am recovering from a broken neck. My wife ordered an "Easy Climber" from information on line. When the equipment was installed, the installer gave us a business card. Days later we started having problems. The local number on...
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2.2
I didn't like
  • Being left without service
#1328750
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Chair quit working a week after installation. Tech came out and removed styrofoam from motor then charged me for it. Chair still doesnt work properly. These people are crooks. They should be ashamed. Chair was $22,000!!
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Anonymous
Don

I would not recommend buying a Stair Lift at all. Paid $20 K and it creaks and groans and makes all kinds of noise. Installer came back out and nothing he could do. I have had...

1.0
Product
#1225269
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I'm glad I looked them up on Guild Quality where they have over a thousand great reviews from happy customers. They also have an A+ rating with the Better Business Bureau so I was confident to move forward with them. I liked the salesman and enjoyed the installation...
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5.0
#1089068
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I do not know about the complaints. I have not had any problems. Almost all these companies routinely use sub-contractors. Mine were excellent. Nothing is 100%. You are always going to have a problem sometime. Many times it is how you approach the company. I have not...
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#981564
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I bought an easy climber stair lift for my disabled wife. The lift came with a lifetime warranty on parts. Batteries are not included in that lifetime warranty. The company is now asking me for $700 plus the cost of batteries to come out and change the two batteries...
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Anonymous
Anonymous

I bought my 2 replacement batteries for cheap at Radio Shack and replaced them in less than 15 minutes.

Anonymous
Anonymous

I bought my own replacement batteries at my local auto parts store. Pretty simple to change them out yourself. Didn't cost that much at all.

I didn't like
  • Post sale service
#768275
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I want to compliment the installers of my new Easy Climber stairlift. I had been working with the AmeriGlide company for four months and finally having their factory rebuilt stairlift removed and hauled to the junk yard. Yesterday Dan and Bobbie arrived with my new...
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3.0
I didn't like
  • Lackc
#764661
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